General Terms and Conditions

Article 1: Scope and Definitions

1.1 These Terms of Service establish the legal framework governing your use of Adult Model Protection's platform and services. By accessing or using our services, you acknowledge and agree to be bound by these terms.

By agreeing to these Terms and using our website, you are also agreeing to our Privacy Policy.

1.2 Throughout this document, the following terminology applies:

"We," "Us," "Our," or "AMP" - Refers to Adult Model Protection, the service provider operating the content protection platform.

"Client," "You," or "User" - Denotes any individual content creator or business entity that subscribes to and utilizes our protection services.

"Service Agreement" or "Contract" - The binding relationship established when you subscribe to our services, incorporating these terms and your selected subscription plan.

"Protection Services" - Encompasses all content monitoring, detection, takedown assistance, and related services we provide as detailed in your subscription tier.

"Platform" - Our web-based application accessible at www.adultmodelprotection.com, including all associated dashboards, tools, and features.

"Content" - Any digital materials, including but not limited to images, videos, and personal information that you authorize us to monitor and protect.

"DMCA" - The Digital Millennium Copyright Act (17 U.S.C. § 512), a United States copyright law that provides a framework for addressing online copyright infringement, including takedown notice procedures.

"Takedown Request" or "Takedown Notice" - A formal request submitted to a hosting provider, platform, or website operator demanding the removal of infringing content, typically pursuant to DMCA or equivalent international copyright provisions.

"Authorized Agent" - A party designated by a copyright owner to act on their behalf in matters related to copyright enforcement, including the submission of takedown notices.

"Infringing Content" - Any unauthorized reproduction, distribution, or display of copyrighted material without the consent of the copyright owner.

"Monitoring" or "Scanning" - The automated or manual process of searching publicly accessible websites, platforms, and search engines to detect potential instances of unauthorized content distribution.

"Evidence" - Documentation collected during monitoring activities, including but not limited to URLs, screenshots, timestamps, and metadata that substantiate the existence of infringing content.

Article 2: Service Agreement Formation

2.1 A binding service agreement is created when you successfully complete our subscription process through the online portal, or when we activate your requested service tier on your account.

2.2 Upon service activation, we will send a confirmation email to your registered address. You retain the right to cancel without charge until this confirmation is received. Should you not receive confirmation within a reasonable timeframe, please contact our support team immediately.

2.3 These terms constitute the complete agreement between you and AMP. Any modifications or exceptions require explicit written authorization from our authorized representatives via email or official correspondence.

2.4 We expressly decline to recognize any alternative terms, conditions, or purchase agreements you may attempt to impose. Only these terms govern our relationship.

2.5 We reserve the authority to modify these terms as necessary to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated via email at least 30 days before taking effect. If modifications substantially diminish your rights or benefits, you may terminate your subscription effective on the date changes take effect, without penalty.

2.6 If any provision herein is found invalid or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of remaining provisions. We will replace any invalid provision with a valid one that most closely achieves the original intent.

2.7 These terms are provided in English. Should translations be made available, the English version controls in case of any conflict or ambiguity.

2.8 Our decision not to immediately enforce any right under these terms does not constitute a waiver of that right or our ability to enforce it subsequently.

Article 3: Age Verification and Acceptable Content

3.1 Adult Content Requirement: By using our services, you represent and warrant that all content you submit for protection depicts only consenting adults who were at least eighteen (18) years of age at the time of creation. This requirement is absolute and non-negotiable.

3.2 Prohibited Content: AMP will not process, monitor, or assist with takedown requests for any content that:

a. Depicts or appears to depict minors (individuals under 18 years of age) in any sexual or suggestive context;

b. Was created without the full, informed consent of all depicted individuals;

c. Constitutes or appears to constitute non-consensual intimate imagery (commonly known as "revenge porn") where you are not the depicted individual or their authorized representative;

d. Involves or depicts human trafficking, exploitation, or coercion;

e. Violates any applicable laws regarding obscenity, child protection, or sexual exploitation.

3.3 Verification Obligation: You must maintain adequate records demonstrating the age and consent of all individuals depicted in content you submit for protection. We reserve the right to request proof of age verification and consent documentation at any time.

3.4 Immediate Termination: If we discover or reasonably suspect that any content submitted for protection violates this Article, we will immediately:

a. Terminate your account without prior notice;

b. Cease all protection services;

c. Report the matter to appropriate law enforcement authorities as required by law;

d. Retain relevant evidence for law enforcement purposes.

3.5 No Refunds for Violations: Termination under this Article does not entitle you to any refund, and you remain liable for all fees incurred prior to termination.

3.6 Indemnification: You agree to indemnify, defend, and hold harmless AMP, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your violation of this Article or any misrepresentation regarding the nature or legality of content you submit.

Article 4: Your Responsibilities as a Client

4.1 You must provide accurate, current, and complete information during account registration and throughout your use of our services. This includes your contact details, payment information, and content identifiers.

4.2 You are responsible for promptly supplying any data, materials, or information we reasonably request to deliver our protection services effectively. Delays in providing necessary information may impact service quality.

4.3 If information you provide is inaccurate, incomplete, or outdated, you accept full responsibility for any resulting service limitations or complications.

4.4 You must immediately inform us of any circumstances that could affect our ability to perform services, including changes to your content platforms, legal disputes, or unauthorized account access.

4.5 You are solely responsible for maintaining the security of your account credentials. We will not be liable for unauthorized access resulting from your failure to protect your login information. You must notify us immediately upon discovering any security breach.

4.6 Copyright Ownership Warranty: You represent and warrant that all content you submit for protection is either:

a. Original content that you personally created and for which you hold exclusive copyright; or

b. Content for which you have obtained valid, written authorization from the copyright owner to act on their behalf for protection and enforcement purposes.

4.7 Accuracy of Copyright Claims: You are solely and fully responsible for ensuring that all takedown requests submitted through our platform are based on legitimate copyright claims. You acknowledge that:

a. Filing false or fraudulent DMCA takedown notices may constitute perjury under United States law and may expose you to civil liability;

b. You may be held liable for damages, including costs and attorney fees, incurred by the alleged infringer or any copyright owner who is injured by a knowing material misrepresentation;

c. AMP does not verify the validity of your copyright claims and relies entirely on your representations.

4.8 You will indemnify us against any third-party claims, damages, losses, or expenses arising from content you provide or from false, fraudulent, or mistaken copyright claims you submit through our platform.

Article 5: Account Security and Acceptable Use

5.1 You must use our platform in a manner that does not disrupt other users' experience, compromise system integrity, or interfere with normal platform operations.

5.2 Prohibited activities include but are not limited to: attempting to bypass security measures, accessing restricted areas without authorization, using automated tools to scrape data, sharing account credentials, or engaging in any activity that violates applicable laws.

5.3 We reserve the right to immediately suspend or terminate your account if we detect violations of acceptable use policies. Such action may be taken without prior notice when necessary to protect our systems or other users.

5.4 Account suspension or termination for policy violations does not eliminate your obligation to pay for services already rendered or waive any other rights we may have under these terms or applicable law.

5.5 Following any suspension, we will notify you via email with details of the violation. You may appeal such decisions by contacting our support team with relevant information.

Article 6: DMCA Representation and Takedown Services

6.1 Authorized Agent Status: When you engage our takedown services, you authorize AMP to act as your designated agent for the limited purpose of submitting DMCA takedown notices and equivalent copyright infringement complaints on your behalf. This authorization is granted solely for content protection purposes.

6.2 No Legal Representation: AMP is not a law firm and does not provide legal advice, legal representation, or legal services of any kind. Our services are administrative in nature. You acknowledge that:

a. We do not provide legal opinions on copyright ownership, fair use, or the merits of any takedown request;

b. We do not represent you in any legal proceedings, disputes, or negotiations;

c. We strongly recommend consulting with a qualified attorney for any legal questions or complex copyright matters;

d. Our submission of takedown notices does not create an attorney-client relationship.

6.3 Copyright Ownership Retained: You retain full and exclusive ownership of all copyrights in your content. Our role as authorized agent does not transfer, assign, or encumber any of your intellectual property rights.

6.4 Takedown Response Time Disclaimer: We make no guarantees regarding the speed or success of takedown requests. You acknowledge that:

a. Response times vary significantly depending on the platform, hosting provider, or jurisdiction;

b. Some platforms may take days, weeks, or longer to process takedown requests;

c. Third-party delays are entirely outside AMP's control;

d. We cannot compel any third party to remove content within any specific timeframe.

6.5 Platform-Specific Limitations: You acknowledge that certain platforms and websites may:

a. Not recognize or respond to DMCA takedown notices (particularly platforms outside the United States);

b. Reject takedown requests submitted by authorized agents and require direct submission from the copyright owner;

c. Have their own internal policies that differ from DMCA requirements;

d. Be hosted in jurisdictions with different or no copyright enforcement mechanisms;

e. Refuse to remove content for any reason or no reason at all.

6.6 No Liability for Platform Refusals: AMP shall not be liable when platforms refuse to remove content, regardless of the reason for refusal. Our obligation is limited to submitting properly formatted takedown requests; we cannot guarantee any particular outcome.

6.7 Counter-Notification: If a counter-notification is filed against a takedown request we submitted on your behalf, we will notify you promptly. You are solely responsible for deciding whether to pursue legal action. AMP does not provide legal representation in counter-notification disputes.

Article 7: Service Delivery and Performance Standards

7.1 We will perform all protection services with professional diligence and industry-standard practices. However, our obligation is one of reasonable effort, not guaranteed results. We cannot guarantee the detection or removal of all unauthorized content.

7.2 Our services include automated scanning, content detection, and takedown assistance as specified in your subscription tier. We do not guarantee that our monitoring tools will identify every instance of unauthorized content distribution.

7.3 We may engage third-party service providers, contractors, or specialized tools to fulfill our obligations. Such delegation does not require your prior consent and does not affect our responsibility to you.

7.4 We will not perform any activities that would violate professional ethics, infringe third-party rights, breach legal obligations, or compromise our integrity.

7.5 We reserve the right to enhance, modify, or update our services and technology to maintain effectiveness and adapt to evolving threats and platforms.

7.6 Any timeframes we provide for service delivery are estimates only. Delays do not constitute breach of contract and do not entitle you to damages, refunds, or suspension of payment obligations.

Article 8: Monitoring Limitations and Detection Scope

8.1 Scope of Monitoring: Our monitoring services scan publicly accessible websites, platforms, and search engine results. You acknowledge and accept that our monitoring capabilities are inherently limited to publicly accessible content.

8.2 Undetectable Content: While we do monitor these environments and attempt to detect leaks, we do not guarantee detection or content removal from the following environments:

a. Private or closed groups on social media platforms (Facebook groups, private Instagram accounts, etc.);

b. Encrypted messaging applications (Telegram private channels, Discord servers, Signal, WhatsApp groups, etc.);

c. Dark web or .onion sites;

d. Password-protected websites, forums, or communities;

e. Platforms that actively block automated scanning or crawling;

f. Peer-to-peer file sharing networks;

g. Content behind paywalls or subscription barriers;

h. Geographically restricted content not accessible from our scanning locations.

8.3 No Guaranteed Detection: Even for publicly accessible content, we do not guarantee detection of all instances of unauthorized distribution. Factors affecting detection include:

a. Search engine indexing delays or limitations;

b. Platform-specific technical restrictions;

c. Content modifications that evade detection algorithms;

d. Rapidly appearing and disappearing content;

e. Use of alternative model names or aliases unknown to us.

8.4 Scanning Frequency: Monitoring frequency varies by subscription tier. Higher-tier subscriptions receive more frequent scans, but no tier guarantees real-time or continuous monitoring.

8.5 No Liability for Undetected Content: AMP shall not be liable for any damages, losses, or harm resulting from content that our monitoring systems fail to detect, regardless of the reason for non-detection.

Article 9: Subscription Plans and Billing Cycles

9.1 Services are billed on a recurring subscription basis according to the plan you select: monthly or quarterly billing cycles are available depending on your subscription tier.

9.2 Invoices are generated after payment at the start of each billing period. Your subscription automatically renews at the end of each cycle unless you cancel prior to renewal.

9.3 By subscribing, you authorize us to charge your designated payment method automatically for each billing cycle. You are responsible for ensuring your payment method remains valid and has sufficient funds.

9.4 Subscription fees are based on your selected tier and are subject to the pricing in effect at the time of each renewal. We will notify you of any price changes before they take effect.

9.5 All fees are stated inclusive of applicable taxes, which are stated on your invoice as required by law. You are responsible for all taxes associated with your subscription.

Article 10: Payment Terms, Refunds, and Collection

10.1 Monthly subscriptions require payment within 7 business days of invoice date. Quarterly subscriptions must be paid within 14 days of invoice date.

10.2 All payments must be made in full without deductions, setoffs, or withholdings of any kind.

10.3 Failure to pay by the due date constitutes automatic default. Late payments will accrue interest at the maximum rate permitted by law from the due date until paid in full.

10.4 If payment is overdue, you will be responsible for all collection costs, including legal fees and collection agency charges. Collection costs will be calculated at 15% of the outstanding balance, with a minimum fee of €100.

10.5 In the event of bankruptcy, insolvency, receivership, or similar proceedings affecting you, all outstanding amounts become immediately due and payable.

10.6 Payments received will be applied first to accrued interest, then to collection costs, and finally to principal amounts owed.

10.7 We may withhold delivery of services, data, or reports until all outstanding payments are settled.

10.8 Digital Services Non-Refundable: Due to the nature of digital services, all subscription fees are non-refundable once service delivery has commenced. You acknowledge that:

a. Monitoring and scanning services begin immediately upon subscription activation;

b. Takedown requests represent work performed that cannot be undone;

c. No refunds will be issued for unsuccessful takedown attempts, as success depends on third-party platform compliance;

d. No refunds will be issued for scans that do not detect infringing content;

e. Partial-month refunds are not available for mid-cycle cancellations.

10.9 Exceptions: Refunds may be considered at our sole discretion in cases of:

a. Documented technical failures on our part that prevented service delivery;

b. Duplicate charges resulting from billing errors;

c. Cancellation requests submitted within 24 hours of initial subscription, provided no services have been rendered.

10.10 One-time donations or payments are non-refundable except when cancellation or refund requests are submitted within 24 hours of the transaction.

Article 11: Price Modifications and Adjustments

11.1 We reserve the right to modify subscription pricing at our discretion. Price increases will be communicated via email at least 14 days before the new rates become effective.

11.2 If we increase prices for your current subscription, you may cancel without penalty by providing written notice via email before the price increase takes effect. Cancellation will be effective on the date the new pricing would have applied.

11.3 If the scope of services required significantly exceeds initial estimates due to unforeseen complexity, we may adjust pricing accordingly. We will notify you in writing before implementing such adjustments.

11.4 Services requested beyond your subscription tier will be billed separately. We will inform you of additional charges before performing extra services whenever reasonably possible.

11.5 Promotional pricing or discounts apply only to the specific period stated and do not automatically extend to subsequent billing cycles unless explicitly indicated.

Article 12: Trial Periods and Promotional Offers

12.1 We may occasionally offer trial periods allowing you to evaluate our services before committing to a paid subscription.

12.2 During trial periods, we reserve the right to limit, modify, or suspend service features without notice. Trial services are provided "as-is" without warranties or guarantees of any kind.

12.3 Trial periods automatically convert to paid subscriptions unless you cancel before the trial ends. You will be charged at the standard rate for your selected tier upon conversion.

12.4 Trial offers are limited to one per user and may not be combined with other promotions unless explicitly stated.

12.5 We reserve the right to verify eligibility for trial offers and may deny or revoke trial access if we determine it is being misused.

Article 13: Evidence Collection and Data Retention

13.1 Evidence Collection: In the course of providing our services, we collect and store evidence of detected infringing content, including but not limited to:

a. URLs where infringing content was detected;

b. Screenshots or visual captures of infringing pages;

c. Timestamps of detection and takedown requests;

d. Metadata associated with detected content;

e. Communications with platforms regarding takedown requests;

f. Platform responses and removal confirmations.

13.2 Retention Period: We retain evidence and related data only as long as necessary for:

a. Active service delivery and ongoing protection;

b. Legal compliance and regulatory requirements;

c. Defense against potential legal claims;

d. Legitimate business purposes, including service improvement.

13.3 Sensitive Content Handling: We acknowledge that the content we monitor may be of a sensitive or adult nature. We implement appropriate safeguards to:

a. Limit access to collected evidence to authorized personnel only;

b. Store sensitive data using industry-standard encryption;

c. Minimize retention of explicit visual content where possible;

d. Securely delete data when no longer required.

13.4 Data Deletion: Upon termination of your subscription, we will retain your data for a reasonable period (not exceeding 90 days) to allow for account reactivation or data export requests. After this period, your data will be permanently deleted unless retention is required by law.

13.5 Data Export: You may request an export of your data at any time during your active subscription. We will provide such export within a reasonable timeframe, subject to technical feasibility.

Article 14: Confidential Information Protection

14.1 Both parties agree to maintain strict confidentiality regarding any sensitive information exchanged during the course of our relationship. Information is considered confidential if marked as such or if its nature reasonably suggests confidentiality.

14.2 Confidential information may only be used for the specific purposes for which it was disclosed and may not be shared with unauthorized third parties.

14.3 If we are legally compelled by statute, regulation, or court order to disclose confidential information, and no legal privilege permits withholding such information, we will not be liable for damages resulting from such disclosure. You waive any right to terminate the agreement based solely on legally mandated disclosure.

14.4 Our confidentiality obligations do not apply to information that: (a) is publicly available through no fault of ours, (b) was rightfully in our possession before disclosure, (c) is independently developed without reference to your confidential information, or (d) is rightfully obtained from third parties without confidentiality restrictions.

14.5 We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You acknowledge that electronic transmission and storage carry inherent risks.

Article 15: Intellectual Property Rights

15.1 All intellectual property rights in our platform, services, software, documentation, reports, and related materials are exclusively owned by us or our licensors. No rights are transferred to you except the limited license to use our services as specified herein.

15.2 We retain all intellectual property rights in any reports, analyses, or documentation we create while providing services. You may use these materials solely for their intended purpose and may not reproduce, distribute, or publicly display them without our written permission.

15.3 Documents and reports we provide are for your internal use only and may not be shared externally or used for purposes beyond those for which they were created.

15.4 You agree not to infringe, challenge, or otherwise violate our intellectual property rights in any manner.

15.5 If you violate our intellectual property rights, we may immediately terminate your account. You will not be entitled to refunds, and you will be liable for all damages we incur as a result of your infringement.

15.6 We may display your name, logo, or trademark on our website and marketing materials as a client reference, unless you explicitly opt out in writing.

15.7 You agree to indemnify us against any third-party intellectual property claims arising from materials, content, or information you provide to us.

Article 16: Non-Transferability of Services

16.1 Your subscription and account are personal to you and may not be transferred, assigned, or sublicensed to any third party without our prior written consent.

16.2 You may not share your account credentials with others or allow third parties to access your account. Each subscription is for use by a single account holder only.

16.3 Any attempt to transfer or assign your rights without authorization will be deemed a material breach and may result in immediate termination.

16.4 We may assign or transfer our rights and obligations under these terms to any third party, including in connection with a merger, acquisition, or sale of assets. Such transfer does not require your consent.

Article 17: Service Limitations and Disclaimers

17.1 We do not guarantee uninterrupted or error-free platform availability. The platform may experience downtime for maintenance, updates, or due to factors beyond our control.

17.2 While we implement reasonable security measures, we cannot guarantee complete protection against unauthorized access, data breaches, or cyber attacks. You acknowledge the inherent risks of online services.

17.3 We are not liable for damage caused by third-party infringement of your intellectual property rights or harm to your reputation, as our services are designed to assist in detection and mitigation, not provide absolute prevention.

17.4 We are not responsible for data corruption, loss, or transmission errors resulting from internet connectivity issues or telecommunication failures.

17.5 If our services do not meet your subjective expectations, we are not liable for any resulting disappointment or perceived underperformance, provided we have exercised reasonable professional care.

17.6 We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

17.7 Our services are provided on an "as-is" and "as-available" basis. We make no representations or warranties regarding the accuracy, completeness, or reliability of any information or results obtained through our services.

Article 18: Force Majeure and Unforeseeable Events

18.1 We shall not be liable for failure to perform our obligations when such failure results from circumstances beyond our reasonable control ("Force Majeure").

18.2 Force Majeure includes, but is not limited to: natural disasters, acts of war or terrorism, government actions or regulations, labor strikes, internet outages, cyberattacks, power failures, pandemics, supplier failures, and any other events that make performance commercially impracticable or impossible.

18.3 Force Majeure also encompasses situations where fulfilling our obligations becomes excessively burdensome or costly compared to circumstances existing when the agreement was formed, such that performance would be unreasonable.

18.4 If Force Majeure is temporary, we may suspend performance until the event concludes. If Force Majeure is permanent or prolonged, either party may terminate the affected portions of the agreement.

18.5 We may invoice for services already performed prior to the Force Majeure event, and you remain obligated to pay for such services.

18.6 We will make reasonable efforts to notify you of Force Majeure events and their expected duration, but failure to provide such notice does not waive our Force Majeure protection.

Article 19: Limitation of Liability

19.1 We shall not be liable for any damages, whether direct or indirect, arising from: (a) Force Majeure events as defined in Article 18; (b) your actions, omissions, or negligence, or those of your employees or agents; or (c) reliance on inaccurate or incomplete information you provide.

19.2 We expressly exclude liability for indirect, incidental, consequential, or special damages, including but not limited to: lost profits, lost revenue, business interruption, loss of data, loss of opportunities, reputational harm, or punitive damages.

19.3 To the maximum extent permitted by law, our total aggregate liability for all claims arising from or related to these terms or our services shall not exceed the lesser of: (a) the amount paid by you for services in the three months immediately preceding the event giving rise to liability, or (b) the amount covered by our professional liability insurance policy.

19.4 For one-time services or purchases, our liability is limited to the amount you paid for that specific service or purchase.

19.5 Any claims against us must be brought within one year from the date you knew or reasonably should have known of the circumstances giving rise to the claim. Claims not brought within this period are permanently barred.

19.6 These limitations apply regardless of the legal theory upon which liability is based, whether contract, tort, negligence, strict liability, or otherwise.

19.7 If you breach these terms or engage in wrongful conduct against us, you agree to indemnify and hold us harmless from all resulting damages, costs, and expenses, including reasonable attorney fees.

19.8 Some jurisdictions do not allow certain liability limitations. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

Article 20: Law Enforcement Cooperation

20.1 Mandatory Disclosure: AMP may disclose your information, account data, and collected evidence to law enforcement authorities, government agencies, or other third parties when we believe in good faith that such disclosure is required or permitted by law, including but not limited to:

a. Valid subpoenas, court orders, or other legal process;

b. Requests from law enforcement agencies investigating criminal activity;

c. Situations involving potential threats to public safety;

d. Protection of our rights, property, or safety, or that of our users or the public.

20.2 Serious Offenses: We will cooperate fully with law enforcement investigations involving:

a. Child sexual abuse material (CSAM) or exploitation of minors;

b. Human trafficking or sexual exploitation;

c. Non-consensual intimate imagery distribution;

d. Credible threats of violence or harm;

e. Fraud, identity theft, or financial crimes;

f. Any other serious criminal activity.

20.3 Proactive Reporting: We reserve the right to proactively report to appropriate authorities any content or activity that we reasonably believe involves the exploitation of minors, regardless of whether we receive a legal request.

20.4 No Liability for Disclosure: You agree that AMP shall not be liable for any disclosure made in good faith pursuant to this Article, even if such disclosure is later determined to have been unnecessary or based on incomplete information.

20.5 Notification: Unless prohibited by law or court order, we will make reasonable efforts to notify you of law enforcement requests for your data before disclosure, where practicable.

Article 21: Dispute Resolution and Complaints

21.1 If you have concerns about our service performance, you must notify us in writing within 8 days of the event giving rise to the complaint. Your notice must include sufficient detail to enable us to investigate and respond appropriately.

21.2 Complaints submitted after the 8-day period will not be considered, and you waive any rights related to such late complaints.

21.3 Filing a complaint does not relieve you of payment obligations or grant you the right to withhold payment.

21.4 Our investigation of a complaint does not constitute admission of fault or defective performance.

21.5 You must provide us with reasonable opportunity and cooperation to investigate complaints and attempt remediation before pursuing other remedies.

21.6 If remediation becomes impossible or impractical due to circumstances beyond our control or due to passage of time, our liability shall be limited as specified in Article 19.

21.7 We will make good-faith efforts to resolve disputes amicably. If resolution cannot be achieved, disputes shall be resolved in accordance with Article 26 (Governing Law and Jurisdiction).

Article 22: Account Suspension and Service Termination

22.1 We may immediately suspend or terminate your account and services, without prior notice, in the following circumstances:

a. Non-Payment: You fail to pay amounts due within the specified timeframes;

b. Bankruptcy or Insolvency: You become subject to bankruptcy, insolvency, receivership, liquidation, or similar proceedings;

c. Abusive Behavior: You engage in abusive, threatening, harassing, or inappropriate conduct toward our staff, contractors, or other users;

d. False DMCA Claims: You submit false, fraudulent, or knowingly inaccurate DMCA takedown requests;

e. Unauthorized Content: You request takedowns for content you do not own or are not authorized to protect;

f. Illegal Content: You submit content that is illegal, involves minors, or depicts non-consensual activity;

g. Excessive Usage: Your usage significantly exceeds reasonable limits for your subscription tier, or you attempt to circumvent usage restrictions;

h. Security Risks: Your use of services poses security risks to our systems or other users;

i. Material Breach: You materially breach these terms, including violations of acceptable use policies, intellectual property infringement, or providing false information;

j. Legal Requirements: We are required to terminate services by law, regulation, or court order.

22.2 We may also terminate services if circumstances arise making continued performance impossible, impractical, or commercially unreasonable.

22.3 Upon suspension or termination under this article, all outstanding amounts become immediately due and payable in full.

22.4 We shall not be liable for any damages, losses, or consequences resulting from suspension or termination under this article.

22.5 You must immediately notify us if you become subject to bankruptcy, insolvency, or similar proceedings.

22.6 Termination does not waive our right to pursue additional remedies or damages available under these terms or applicable law.

22.7 Following termination, we may retain your data for a reasonable period as required by law or for legitimate business purposes, after which it will be deleted in accordance with our data retention policies.

22.8 No Refunds Upon Termination for Cause: Termination of your account for any reason listed in Section 22.1 does not entitle you to any refund of fees paid, and you remain liable for all fees incurred prior to termination.

Article 23: Contract Duration and Cancellation Rights

23.1 Unless otherwise specified, subscriptions continue on a rolling basis until cancelled by either party.

23.2 You may cancel your current subscription at any time before your next billing date. Cancellation takes effect at the end of the current billing period.

23.3 For fixed-term subscriptions, early termination is not permitted unless explicitly allowed in your subscription terms. Fixed-term subscriptions automatically renew for equivalent periods unless you provide 30 days' notice before the renewal date.

23.4 Cancellation requests must be submitted in writing via email or through your account dashboard. Verbal cancellation requests are not accepted.

23.5 No refunds or pro-rata credits will be issued for partial billing periods, except as required by applicable consumer protection laws.

23.6 Upon cancellation, you retain access to services through the end of your paid period. After that date, your access will be terminated and your data may be deleted in accordance with our retention policies.

23.7 If you cancel and later wish to resubscribe, you will be subject to the pricing and terms in effect at the time of resubscription, which may differ from your previous subscription.

Article 24: Updates to Contact Information

24.1 You must promptly notify us of any changes to your contact information, including email address, billing address, physical address, or payment method details.

24.2 Notifications should be submitted via email, in writing, or through your account settings as soon as reasonably possible after the change occurs.

24.3 You are responsible for ensuring we have current contact information. We are not liable for failed communications, missed notices, or service disruptions resulting from outdated contact information.

24.4 If invoices or important notices are returned as undeliverable due to incorrect contact information, we may suspend services until you provide updated information.

24.5 Changes to payment methods must be updated in your account before the next billing date to avoid service interruption.

Article 25: Quotations and Service Proposals

25.1 All quotations, estimates, and service proposals we provide are non-binding and subject to change until a formal subscription agreement is executed.

25.2 Quotations are valid for 30 days from the date of issuance unless otherwise specified. After this period, we may revise pricing or terms.

25.3 You warrant that all specifications, requirements, and information you provide for quotation purposes are accurate and complete. We base our proposals on the information you supply.

25.4 We are not bound by obvious errors, typographical mistakes, or technical inaccuracies in quotations, website pricing, marketing materials, or other communications.

25.5 Quoted prices apply only to the specific services described and do not automatically extend to future services or renewals unless explicitly stated.

25.6 Any materials, documents, or proprietary information we provide in connection with quotations remain our exclusive property and must be returned upon request if you do not proceed with services.

25.7 Custom quotations for enterprise or specialized services may include additional terms that supplement or modify these standard terms. In case of conflict, custom quotation terms prevail for those specific services.

Article 26: Governing Law and Legal Jurisdiction

26.1 Governing Law: These terms and all aspects of our relationship shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.

26.2 Applicability: Singaporean law applies regardless of where services are performed, where you are located, or where any obligations are fulfilled.

26.3 Exclusive Jurisdiction: Any legal disputes, claims, or controversies arising from or relating to these terms, our services, or our relationship shall be subject to the exclusive jurisdiction of the competent courts in Singapore. This includes, but is not limited to:

a. Disputes regarding service delivery, quality, or performance;

b. Payment disputes and collection matters;

c. Intellectual property disputes;

d. Claims arising from termination or suspension;

e. Any other claims related to these terms or our services.

26.4 Consent to Jurisdiction: By using our services, you irrevocably consent to the exclusive jurisdiction and venue of the courts in Singapore, and waive any objections based on inconvenient forum or lack of personal jurisdiction.

26.5 Injunctive Relief: Notwithstanding the foregoing, we retain the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property rights, prevent unauthorized use of our services, or address imminent harm.

26.6 EU Consumer Rights: If you are a consumer in the European Union, you may also have rights under EU consumer protection regulations, which shall apply to the extent they cannot be contractually waived. Nothing in these terms affects your statutory rights as a consumer.

26.7 Language: All legal proceedings shall be conducted in English. You agree to accept service of process by email to the address associated with your account.